SpiceJet Web Checkin - Step by Step Guide
📋 Before You Start
Requirements: PNR/Booking Reference + Last Name
Time Window: 48 hours to 2 hours before departure
Available For: Domestic flights only
Group Limit: Maximum 9 passengers at a time
Not Available For: Jammu & Kashmir, Leh departures, special assistance, infants
Visit SpiceJet Checkin Page
Go to SpiceJet Web Checkin or click the "Check-in" button from the SpiceJet homepage.
🔍 Finding SpiceJet Web Checkin
On the SpiceJet homepage, look for the "Check-in" or "Web Check-in" button in the main navigation area. It's usually displayed prominently in SpiceJet's orange branding alongside other key services like "Book" and "Manage".
Enter Booking Details
Enter your PNR (6-character booking reference) and passenger's last name
📝 SpiceJet Booking Details Format
PNR Format: 6-character alphanumeric code from your booking confirmation (e.g., SG1234, ABC123)
Last Name: Primary passenger's surname exactly as shown in booking
Case Sensitive: Enter names exactly as they appear in your booking
Pro Tip: Copy-paste PNR from confirmation email to avoid typing errors
⚠️ Common Problem: "Booking not found"
Causes: Wrong PNR format, typos in name, booking too recent, international flight
Solutions: Check booking confirmation email, verify domestic flight only, wait 30 minutes if booking just made, ensure name exactly matches booking
Select Passengers and Seats
Choose which passengers to check-in and select preferred seats from the seat map
💺 SpiceJet Seat Selection
Seat Map: Aircraft seating chart showing available and occupied seats
Color Coding: Available seats in different colors based on pricing
Pricing: Most seats require payment ranging from ₹200-₹1,000
Free Seats: Limited free seats may be available (usually middle seats)
Group Selection: Select seats for up to 9 passengers at once
⚠️ Common Problem: "Seat selection payment failed"
Causes: Payment gateway issues, insufficient funds, technical glitches
Solutions: Try different payment method, skip seat selection and get assigned at airport, use mobile app instead, contact SpiceJet customer service
Add Services (Optional)
Add extra baggage, meals, or other services if required
🎒 Additional Services
Extra Baggage: Add checked baggage allowance
Meals: Pre-order in-flight meals
Priority Services: Fast track, priority boarding
Payment: Credit/debit cards, UPI, net banking accepted
Cheaper Online: Adding services online costs less than at airport
⚠️ Common Problem: "Services not reflecting after payment"
Causes: Payment processing delay, system glitches
Solutions: Wait 10-15 minutes for system update, check booking confirmation, contact customer service with payment receipt
Generate Boarding Pass
Complete the check-in process and download/print your boarding pass
🎫 SpiceJet Boarding Pass Options
Digital Pass: Save to phone or email
Print Option: Print at home or use airport kiosks
QR Code: Ensure QR code is clear for scanning
Multiple Copies: Save both digital and printed versions
Verification: Check passenger name, flight details, gate, seat number
✅ Success! Your SpiceJet Checkin is Complete
Next Steps:
1. Save boarding pass to phone and print backup copy
2. Arrive 2 hours early for domestic flights
3. Carry valid ID matching booking name
4. Drop checked baggage at baggage counter if applicable
5. Proceed to security with hand baggage only
Most Common SpiceJet Checkin Problems & Solutions
Problem 1: "Web checkin not available for international flights"
Cause: SpiceJet web check-in is available only for domestic flights
Solutions: Use airport check-in counters for international flights, arrive 3 hours early for international departures
Problem 2: "Cannot check-in from J&K or Leh airports"
Cause: Security restrictions for flights departing from Jammu & Kashmir and Leh
Solutions: Must check-in at airport counter, arrive extra early, carry all required documents
Problem 3: "Group booking web check-in failed"
Cause: Maximum 9 passengers allowed for web check-in at once
Solutions: Split large groups into smaller batches, use airport counters for groups of 10+
Problem 4: "Boarding pass download/print issues"
Causes: Browser issues, PDF problems, system glitches
Solutions: Try different browser, clear cache, use mobile app, use airport kiosks to reprint
Problem 5: "Special category passengers cannot check-in online"
Affected: Armed forces personnel, students, passengers with infants, special needs
Solutions: Use dedicated check-in counters at airport, arrive early for assistance
SpiceJet Mobile App Checkin
📱 SpiceJet Mobile App Advantages
Download: "SpiceJet" app from Android Play Store or iOS App Store
Key Benefits:
• Faster check-in process with saved details
• Push notifications for flight updates
• Offline access to boarding passes
• Mobile-exclusive deals and offers
• Easy rebooking during flight disruptions
📲 Mobile App Checkin Process
Step 1: Download and install SpiceJet app
Step 2: Login or create account
Step 3: Tap "Check-in" from home screen
Step 4: Enter PNR and last name
Step 5: Follow same process as web (seats, services)
Step 6: Save boarding pass to phone wallet
Pro Tip: App may work better during high-traffic periods
🔄 App vs Web Checkin Comparison
Mobile App Wins: Better performance during peak times, push notifications, offline access
Web Browser Wins: No download required, larger screen, easier for group bookings
Recommendation: Use app for regular travel, web for one-time or group bookings
SpiceJet Seat Selection Guide
💺 Understanding SpiceJet Seat Selection
When to Select: During booking, web check-in, or via "Manage Booking"
Cost Range: ₹200-₹1,000 depending on seat location
Free Options: Very limited free seats (usually middle seats in back)
Blocked Seats: Some seats blocked by airline and not available
🎯 SpiceJet Seat Selection Strategy
Budget Option: Skip selection - get assigned at airport
Comfort Choice: Pay for aisle or window seats in front rows
Group Travel: Select seats together during booking to ensure adjacency
Last Minute: Use "Manage Booking" to select seats after initial booking
Airport Alternative: Pay at check-in counter if online fails
⚠️ Seat Selection Limitations
Blocked Seats: Emergency exits, crew seats, premium rows may be blocked
Payment Issues: Gateway failures common during peak booking times
Group Limits: Cannot select seats for more than 9 passengers online
SpiceJet Baggage Information
🧳 SpiceJet Baggage Allowance
Cabin Baggage: 7kg hand baggage included
Checked Baggage: Varies by fare type and route
Additional Baggage: Can be purchased online during check-in
Baggage Drop: Must drop checked bags 45 minutes before departure
📦 Adding Extra Baggage During Check-in
Online Purchase: Cheaper than airport rates
Weight Options: 5kg, 10kg, 15kg, 20kg, 25kg increments available
Payment Methods: Credit/debit cards, UPI, net banking
Confirmation: Check booking confirmation for baggage allowance updates
⚠️ Baggage Drop Requirements
Timing: Must drop bags before check-in counter closes (45 min before departure)
Even with Web Check-in: Still need to drop bags at counter
Airport Arrival: Arrive early even if checked in online
SpiceJet Customer Support
📞 Need Help? Contact SpiceJet
Phone: 0124-4983410
WhatsApp: +91 9899833410
Email: customer.relations@spicejet.com
Social: @flyspicejet (Twitter), @SpiceJet (Facebook)
🕒 Customer Service Hours
Phone Support: 24/7 for flight-related emergencies
General Queries: 6 AM - 10 PM daily
WhatsApp Support: Quick responses for common issues
Airport Counters: Available 3 hours before domestic flights